Last updated: 12th April 2026

1. Introduction

This Privacy Policy outlines how we collect, use, store and protect your personal information when you interact with our website and services.

We are committed to protecting your privacy and handling your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Any information you provide through contact forms or enquiries

We may also collect non-personal information such as browser type, IP address and website usage data.

3. How We Collect Information

We collect information when you:

  • Place an order
  • Submit an enquiry or contact form
  • Subscribe to updates or newsletters
  • Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate with you about your enquiry or purchase
  • Provide customer support
  • Improve our website and services
  • Send updates or marketing communications (you can opt out at any time)

5. Payment Information

Payments are processed securely through trusted third-party providers (such as PayPal, Stripe, Google Pay or Apple Pay).
We do not store your full payment details on our servers.

6. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

  • Understand how visitors use our site
  • Improve user experience
  • Track website performance

You can disable cookies through your browser settings.

7. Disclosure of Information

We may share your information with:

  • Payment processors
  • Shipping and delivery providers
  • Service providers who assist in operating our website

We do not sell or rent your personal information to third parties.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.
However, no online system can be guaranteed 100% secure.

9. Access & Correction

You may request access to or correction of your personal information by contacting us using the details below.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: Please reach out via our Contact Form
Phone: 0409 365 839

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.